(rev 2010-07-25, 2011-09-26)
This document explains what Mr. S. Kaliko Trapp dba Olelo|Online, along with any other agents acting on Mr. Trapp's behalf, do with any and all personal information that you give us either directly or indirectly.
Although certain areas of the Site are made available to all visitors free of charge ("Free Content"), before you can fully use the Service or purchase any content on the Site, you may need to register your details with the Site owners and operators in accordance with the registration details. You are encouraged to register your details. Should you not register your details, you may not be allowed to use parts or all of the Service.
To protect you against potential unwanted use of your credit card, the Site reserves the right to ask for your date of birth to verify your age before you use any of the Paid-for Content. No individual under the age of 18 will be able to access any of the Paid-for Content; however, if you wish to register an individual under the age of 18 to use this Service, please contact the Olelo|Online Site Administrator directly using the contact form to allow us to register the user manually.
How We Collect Information About and/or From You
Aggregate Web Usage Statistics ("Statistics") will be collected by the Site for use in the maintenance and improvement of the Site over time. This information is not personal to you and may include, but is not limited to, broad information such as the number of times a particular page or video has been viewed, graphs showing when content has been accessed, search-engine terms used to find the Site, and the number of people visiting the Site organised by country.
Also, in order to process your account to allow you access to Site content subject to payment ("Paid-for Content") and in order to reconcile our accounts, either PayPal, Authorize.net, Google Checkout, or other such payment partner(s) as we may use from time to time may provide us with information detailing the credits and/or debits made to your credit/debit card as it relates to the use of the Site.
Cookies are small files of information which are stored on your computer. Web sites you visit ask your computer to store this information and retrieve the information from your computer so that they can keep track of things like other web sites you visit or how you navigate our website or other files which provide you with the Site. For more information about what cookies are and how they work, visit www.allaboutcookies.org.
On revisiting our website or in using the files, our computer server will recognise the cookie and give us information about your use of the Site. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use the Site but you may find that the Site may not function properly or is slower than when you allow a cookie to be installed on your machine.
How We Look After Your Information
Your privacy is a top priority at Olelo|Online. Any data or information we or our service provider(s) may collect about you personally during our relationship with you will be kept secure and confidential.
First, all of the information we hold on you is as safe as possible. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access. This means that sometimes we may ask you for proof of identity before disclosing any personal information to you.
Furthermore, Mr. S. Kaliko Trapp dba Olelo|Online will not share, sell, trade, or otherwise disclose any of your personal information with any third-party. The information from subscriptions, including transaction numbers, tracking numbers, shipping addresses, billing addresses, conflict-resolution tracking numbers, and any other pertinent information to recurring payments for subscription services or ecommerce or conflict-resolution provided by the Site will be kept strictly confidential by Mr. Trapp dba Olelo|Online for use in providing the aforementioned Service, and will be destroyed within a reasonable amount of time if at some point in the future the Service or Site is discontinued.
What do we do with your information?
We use your information to process e-commerce and membership subscription orders you make from our Site, Olelo|Online. We may contact you from time to time to let you know about our services which may include sending you newsletters and news on events that you may be interested in. You can elect not to receive such marketing material at any time by following the "remove" directions in the footer of any such emails from Olelo|Online.
At some point in the future, and without notice to you, Mr. Trapp dba Olelo|Online may elect to share aggregate and non-personal Statistics (mentioned above) to third parties such as advertising companies or other vendors. None of those Statistics will in any way include information personal to you, such as your IP address, your name, your membership information, your phone number(s), email(s), other contact information, and so on.
When do we give information that you provide us with to other people?
Mr. Trapp operates the Site Content Management System of Olelo|Online, and will only use data you provide to the extent necessary to enable him to operate the Site. Olelo|Online may elect at any time to use Authorize.net, PayPal, and/or Google Checkout ("Payment Partners") to provide credit card payment processing services between you, the User, and Mr. Trapp dba Olelo|Online. As such, information such as your name and login id may be used between the aforementioned entities in order to provide you with the Service. Mr. Trapp and the Payment Partners will share information with each other only to the extent necessary for the purposes of processing payments you make for materials from our Site and to enable us to retrieve payments from those aforementioned Payment Partners.
In order to purchase downloads or membership from the Site you will have to comply with the Terms of Agreement of any and all Payment Partners you interface with on Olelo|Online; and you will also need to review and agree to any and all Privacy Policies of any of those same Payment Partners.
Mr. Trapp dba Olelo|Online reserves the right to access and disclose individually identifiable information (i) to comply with applicable laws and government requests, (ii) to be able to operate its systems properly or (iii) to protect itself or its users.
How To Contact Us
If you ever want to change any information you have provided to us please use the appropriate form on the contact us page.
Thank you for your time, and enjoy the site!